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1. The bike will be shipped to the selected bike setup location within 48 hours of order confirmation
2. The bike will be shipped through a reliable courier and the tracking details will be sent by email
3. The bike setup partner will call you and confirm receipt of bike within 48 hours of receiving the bike. He will also fix up a suitable time for assembling and setting up the bike
4. The bike will be assembled, set up and handed over to you by the bike setup partner on the agreed day
5. wizbiker.com offers free shipping on all bikes
6. Return or exchange of bikes will not be allowed under any circumstances. You may call us if you require any help on sizing or fitting. We also suggest you call us and discuss your requirements and expectations before purchasing a bike.